Terms of sale
Terms of Sales
Date of last update: 2024
Welcome to the website www.onismstudio.com (hereinafter the “Site”). These general conditions of sale (hereinafter “CGV”) govern the contractual relations between Onism Studio, whose head office is located at 115 rue des Postes, 59000 Lille, France, and any person making a purchase via the Site (hereinafter “CGV”). -after “Customer”).
By placing an order on our Site, you accept these General Terms and Conditions without reservation. We invite you to read them carefully.
1. Corporate identity
Onism Studio
115 rue des Postes
59000 Lille, France
Email: contact@onismstudio.com
Website: www.onismstudio.com
2. Products
The products offered for sale are those described on the Site. We take the greatest care in the presentation and description of these products to provide you with the best possible information. However, errors or omissions may occur, and we cannot guarantee perfect representation of the products on screen.
3. Price
The prices of the products are indicated in euros, all taxes included (TTC), excluding delivery costs. Onism Studio reserves the right to modify its prices at any time. The products will be invoiced on the basis of the prices in force at the time the order is validated by the Customer.
4. Order
To place an order, the Customer must follow the online purchasing process and click on "Confirm order" to submit the order. By validating the order, the Customer declares to fully and unreservedly accept all of these General Terms and Conditions.
Once the order has been placed, the Customer will receive a confirmation email containing the order details. Onism Studio reserves the right to refuse or cancel any order from a Customer with whom there is a dispute relating to the payment of a previous order.
5. Payment
Payment is due immediately upon ordering. The Customer can make payment by credit card or any other means of payment accepted by the Site. Onism Studio uses secure payment systems to ensure the confidentiality and security of transactions.
6. Delivery
The products are delivered to the delivery address indicated by the Customer when ordering. Onism Studio is committed to shipping orders as quickly as possible. Delivery times vary depending on the destination and the delivery method chosen. Any delays do not entitle the Customer to claim damages.
7. Right of withdrawal
In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to provide reasons or pay penalties, with the exception of shipping costs. returns which remain the responsibility of the Customer. To exercise this right, the Customer must notify their decision to withdraw by e-mail to contact@onismstudio.com and return the products in their original condition.
8. Returns and exchanges
Returned products must be in their original condition and complete (packaging, accessories, instructions) to allow their remarketing in new condition. Damaged, soiled or incomplete items will not be returned. Return costs are the responsibility of the Customer. In the event of an exchange request, the costs of reshipping the new item are the responsibility of the Customer, unless the exchange is due to an error on our part.
9. Legal guarantee
All products sold on the Site benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the Customer to return defective or non-compliant products. For any complaints, the Customer must contact Onism Studio at the email address contact@onismstudio.com.
10. Protection of personal data
Onism Studio is committed to protecting the personal data of its Clients. The information collected during the order is necessary for the management of the transaction and may be communicated to Onism Studio's contractual partners involved in the execution of this order. For more information, please see our [Privacy Policy].
11. Intellectual property
All elements of the Site (texts, images, graphics, logos, icons, etc.) are the exclusive property of Onism Studio. Any reproduction, representation, modification, publication, transmission, total or partial, of elements of the Site is strictly prohibited without the prior written authorization of Onism Studio.
12. Applicable law and competent jurisdiction
These General Terms and Conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
13. Contact
For any questions or complaints, you can contact our customer service at the following address:
Onism Studio
115 rue des Postes
59000 Lille, France
Email: contact@onismstudio.com
Date of last update: 2024
Welcome to the website www.onismstudio.com (hereinafter the “Site”). These general conditions of sale (hereinafter “CGV”) govern the contractual relations between Onism Studio, whose head office is located at 115 rue des Postes, 59000 Lille, France, and any person making a purchase via the Site (hereinafter “CGV”). -after “Customer”).
By placing an order on our Site, you accept these General Terms and Conditions without reservation. We invite you to read them carefully.
1. Corporate identity
Onism Studio
115 rue des Postes
59000 Lille, France
Email: contact@onismstudio.com
Website: www.onismstudio.com
2. Products
The products offered for sale are those described on the Site. We take the greatest care in the presentation and description of these products to provide you with the best possible information. However, errors or omissions may occur, and we cannot guarantee perfect representation of the products on screen.
3. Price
The prices of the products are indicated in euros, all taxes included (TTC), excluding delivery costs. Onism Studio reserves the right to modify its prices at any time. The products will be invoiced on the basis of the prices in force at the time the order is validated by the Customer.
4. Order
To place an order, the Customer must follow the online purchasing process and click on "Confirm order" to submit the order. By validating the order, the Customer declares to fully and unreservedly accept all of these General Terms and Conditions.
Once the order has been placed, the Customer will receive a confirmation email containing the order details. Onism Studio reserves the right to refuse or cancel any order from a Customer with whom there is a dispute relating to the payment of a previous order.
5. Payment
Payment is due immediately upon ordering. The Customer can make payment by credit card or any other means of payment accepted by the Site. Onism Studio uses secure payment systems to ensure the confidentiality and security of transactions.
6. Delivery
The products are delivered to the delivery address indicated by the Customer when ordering. Onism Studio is committed to shipping orders as quickly as possible. Delivery times vary depending on the destination and the delivery method chosen. Any delays do not entitle the Customer to claim damages.
7. Right of withdrawal
In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to provide reasons or pay penalties, with the exception of shipping costs. returns which remain the responsibility of the Customer. To exercise this right, the Customer must notify their decision to withdraw by e-mail to contact@onismstudio.com and return the products in their original condition.
8. Returns and exchanges
Returned products must be in their original condition and complete (packaging, accessories, instructions) to allow their remarketing in new condition. Damaged, soiled or incomplete items will not be returned. Return costs are the responsibility of the Customer. In the event of an exchange request, the costs of reshipping the new item are the responsibility of the Customer, unless the exchange is due to an error on our part.
9. Legal guarantee
All products sold on the Site benefit from the legal guarantee of conformity and the guarantee against hidden defects, allowing the Customer to return defective or non-compliant products. For any complaints, the Customer must contact Onism Studio at the email address contact@onismstudio.com.
10. Protection of personal data
Onism Studio is committed to protecting the personal data of its Clients. The information collected during the order is necessary for the management of the transaction and may be communicated to Onism Studio's contractual partners involved in the execution of this order. For more information, please see our [Privacy Policy].
11. Intellectual property
All elements of the Site (texts, images, graphics, logos, icons, etc.) are the exclusive property of Onism Studio. Any reproduction, representation, modification, publication, transmission, total or partial, of elements of the Site is strictly prohibited without the prior written authorization of Onism Studio.
12. Applicable law and competent jurisdiction
These General Terms and Conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
13. Contact
For any questions or complaints, you can contact our customer service at the following address:
Onism Studio
115 rue des Postes
59000 Lille, France
Email: contact@onismstudio.com